Support
Thank you for your interest in Sunset Point Software, Inc. We’re here to assist with any questions about our services, including Snapshot Capture, Snapshot Insights, and related products hosted on Microsoft Azure. Whether you’re exploring our offerings on Azure Marketplace or need support, we’re ready to help.
1. Get in Touch
1.1 General Inquiries
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Phone: +1 (888) 703-5358 (Monday–Friday, 9:00 AM–5:00 PM EST)
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Address: 1410 Northern Blvd. #1101, Manhasset, NY 11030
1.2 Demo Requests
Interested in seeing Snapshot Capture or Snapshot Insights in action? Request a demo via our Demo Request Form or email demo@sunsetpointsoftware.com.
1.3 Technical Support
For technical assistance with our Azure-hosted services or integrations (e.g., Snapshot Capture), contact our support team at support@sunsetpointsoftware.com. Include details like your Azure tenant ID or issue description for faster resolution.
1.4 Azure Marketplace Support
For questions about our Azure Marketplace offerings, including pricing, deployment, or billing:
• Visit our Azure Marketplace Listing.
• Contact us at info@sunsetpointsoftware.com.
2. Connect With Us
Stay updated and engage with us on:
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3. Support Hours
Our team is available Monday through Friday, 9:00 AM to 5:00 PM EST. For urgent issues outside these hours, email support@sunsetpointsoftware.com, and we’ll respond as soon as possible. We look forward to assisting you with your legacy system data preservation and compliance needs!
